I had a layout problem with one of my blogs and must post about the excellent support response from TypePad.
They found a tag error in some of my posts, of my making, but the actual problem turned out to be an error coming from another service I use upsetting the TypePad template. It’s reassuring to have an expert to call for help, even better when the response is prompt, patient and helpful*. That’s one reason I’m happy to stick with a hosted service.
Thanks Jen, Laura, Kymberlie & the rest of the TypePad Support team.
* On unrelated matters I currently have been experiencing lousy response, as in none, to support tickets logged with Yahoo!Xtra (NZ), Flickr and Google Earth Pro…
