This quote from an article on Lotus Notes caught my attention:
““Some organisations use 20% of Microsoft [Office], but they pay 100% of the bill,” says [Tim] Kounadis.
It’s an often heard comment about complex applications and reminded me of a quote I once read about advertising which summed up the problem. It’s true at an individual level but the problem for an enterprise application like Office is everyone uses a different 20%.
Computerworld > Lotus Notes gets a facelift – and a humour transplant
Lotus Notes gets a facelift – and a humour transplant