UPDATE 2010-04-20: Back to full speed broadband. How did we ever do anything with dial-up! Thank you to @VodafoneNZ for the 3G data (part of my iPhone plan) that kept me sane/going through the slowdown!
This was tweeted but I’ll capture it here:
@TelecomNZ Instead of "You've exceeded your data cap we may slow you down" msg why not "would you like more this month for some extra $"?
I have quite a large data quota but this month, even before those Autodesk downloads!, have exceeded it. This results in an email from Telecom with:
“As you are on a flat rate plan you will not be charged any excess data costs if you exceed your monthly plan limit, but you may find we reduce your connection to dial-up speeds.”
Unless the web has gone to sleep tonight that’s what appears to have happened. There is this offer:
“If you find you are regularly exceeding your allowance you may want to change to another broadband plan”
The problem is I don’t regularly exceed it and the other plans are marginally better at best. Perhaps it’s complicated but I can’t imagine it’s any harder to flip the “We’ll give you extra capacity this month for some more $: Yes/no” switch than just hit the “reduce your connection to dial-up speeds” one?
Strange that a company doesn't want, even ask for, extra* money…
* Or should that be Xtra