If you are trying to assist someone troubleshoot any software or hardware problem knowing the machine configuration can be a big help. If you have AutoCAD installed there is an easy way to get it in a format that is easy to share.
Start AutoCAD then from Command: GRAPHICSCONFIG click the Tuner Log button.
You’ll get a text file with detailed system information for processors, disks, monitor drivers/display resolution, operating system version, physical & virtual memory and more.
While some of it is AutoCAD specific the “Additional System Info” is a great resource for support staff.
If you have an AutoCAD question check out the upcoming answer day (May 7th US Pacific). Post your question and get an answer direct from AutoCAD Platform team members. Their post below has all the details:
We’ll be kicking off the Autodesk Answer Days series with the one and only AutoCAD®! Join us at our first AutoCAD Answer Day online event on Thursday, May 7th from 6:00 AM to 6:00 PM Pacific Time.
Have AutoCAD® or AutoCAD LT® questions that you’ve always wanted to ask? Come spend a minute, an hour, or the whole day in the Autodesk Community to interact directly with the folks who bring you your favorite CAD software!
How The Day will work!
It’s easy. It’s free. It’s all about AutoCAD®.
Come to the Autodesk Community and post your AutoCAD® or AutoCAD LT® questions! Engage in real time conversation with the teams and experts that develop and support AutoCAD®:
When you visit the AutoCAD Answer Day on May 7th the CREATE NEW POST button on the AutoCAD Answer Day board will be available for posting questions. And there’s no limit on how many questions you can ask, we’re up for the challenge!
Millions of customers come to the Autodesk Community every month; we hope that you’ll join us on this special event, May 7th!
I’ve been doing a few software installs recently; updates to Autodesk Building Design Suite 2015 at the previous workplace and a fresh install at the new one. As a result I’ve come to really appreciate Autodesk Application Manager; one of the best support applications Autodesk have ever made.
Remember the pain?
Install an app — or more like a dozen for the Design Suites — then spend hours finding which have been updated, downloading patches and installing (or updating deployments) on the machine. That is history as Autodesk Application Manager makes it a one click process, well nearly. You still do have to select which updates and click install but that is trivial compared to the alternative!
Updates tailored to your device:
The Application Manager looks at the software installed (not just the software in the suite), the user subscription rights, the device and existing patches to decide what is needed. I was impressed that the same Design Suite installed on my Tablet (where had just picked AutoCAD Architecture & Revit) only got a those updates, my desktop picking up the full set for all the installed applications.
Download overhead shared:
If you have multiple machines to update Application Manager can eliminate duplicated download overhead and time.
In Settings>Files tick the “Use shared storage or content downloads” and set the path to a common network folder all your PCs can access.
The first machine to encounter a new update will download the install file to the shared folder. Other machines will check the folder first and install from the existing download. With some updates being up to a gigabyte (Recap) you can save a lot of download data and time.
You can export and import Application Manager settings to easily configure multiple machines.
First phase of a cloud delivery framework:
The Application Manager framework currently delivers:
For the User:
Desktop notification of update availability
Delivery and install of updates: 'The best experience is no experience', not to get in the way of productivity
For Administrators/CAD Managers:
Discover and download updates
Manage updates distribution
Manage users access to notification updates and install
There are still some limitations — local user rights may need admin permission, users can ignore notifications — but the system is a vast improvement.
Updates are just the start:
Autodesk have put in place the framework to support a far more comprehensive solution. The future could include full installs and possibly even Microsoft Office 365’like click to run. In that case you can start using the core software almost immediately while the rest of it installs in the background.
And using Autodesk PLM 360 to do it!
It was interesting to hear the data source for the system is a case of Autodesk ‘eating its own dog food’. The Product Data Master, a complex mesh of products, applications and applicable updates is being managed with Autodesk PLM 360. The only glitch I’ve seen was Navisworks wanting to install a language update for a language pack I hadn’t installed. This disappeared off the list after a couple of days, presumably after the Product Data Master was updated.
As the complexity of software increases it is nice some attention is being given to making it easier to manage.
A place to think, dream, tinker and play with ideas that could change the world. Imagine it packed with all the design and manufacturing technology you could desire. Imagine the ultimate location for your ‘shop’: harbour side in centre of a beautiful city, a short walk from a bustling commuter hub and market with restaurants, cafés and gourmet fresh food & produce.
You just imagined Pier 9
Part of the AutoCAD Blogger Day was a tour of Pier 9. A short walk from Autodesk’s 1 Market Street office, past the Ferry Building Marketplace, you find a converted waterfront cargo pier. These sheds, once the domain of ships and cargo trading, now house offices for lawyers (this is the U.S.A. after all), Architects and Autodesk’s innovation hub: The Pier 9 Workshop
A place to explore
Pier 9 is a place for Autodesk employees and artists, designers to explore the limits of design software and manufacturing technology. Autodesk support this by offering small stipend, software, hardware and an impressive workspace through the Artists in Residence Program. As we wandered through the various workshops the it was fascinating to see a wide variety of disciplines and industries working side by side.
A place to build
The simplest way to explain the scope of Pier 9 is as we experienced it, a tour. From the reception, with meeting rooms overlooking the harbour, you move through a variety of open plan office spaces. There is typical designers clutter of computers, sketches and (not so typical) desktop printers churning out prototype models!
From there we went into the first workshop. The CNC Machine Shop has industrial spec CNC 5 axis machining centres, lathes, routers and milling machines.
Add to that a 10’ x 5’ (say 3000 x 1500mm in real measurements) water jet cutter that can blast through 8” (150mm) of material. I watched it, somewhat mesmerised, cutting organic shape components but never thought to ask what they were going to be!
The Woodshop has industrial spec table saw which features a Sawstop Accident Prevention System designed with Autodesk Inventor. It detects when skin (or any conductive matter) touches the blade, stopping and retracting it almost instantly. I didn’t dare to test it but have seen a demo which proved it works (on a BBC science program).
Add to that table routers, drill presses, planers, bandsaws, belt/drum sanders and hand tools making this Woodshop better equipped than some Kiwi cabinet making companies I’ve worked for!
Into the Commercial Test Kitchen where there was, from memory, a range and other commercial kitchen equipment. I most remember being captivated by the view!
Then it was upstairs to the 3D Printshop which which is packed with direct manufacturing technology. There are seven, yes seven, Objet 3D resin printers, five laser cutters of various types, a 3D paper printer (contour printing with paper), Arctec 3D scanners and a wide format printer vinyl cutter.
Next was the Sewing and Project room with industrial sewing equipment and a Centroform Vacuum Former. It has a view of the Electronics Lab which I didn’t get to see in detail but looked to have the oscilloscopes, spectrum and logic analysers you see electronic techies playing with.
From what I saw Pier 9 is a place to explore new frontiers. Autodesk Employees and Artists in Residence get to use their software with the latest in technology. This ‘eating your own dog food’ experimentation goes beyond the usual industry work streams. The mix of disciplines working together must also generate some interesting collaborations.
In a short tour we saw engineering projects, furniture manufacturing, additive printing a logo onto an existing product, apparel design and electronic design and production. The kitchen was empty, sadly no samples, but there was talk of making sugar and flour from insect protein. Not exactly your typical foodie recipe.
The 3D printers were making cityscape models of New York and San Francisco, for urban redevelopment planning. I was interested to see a 3D paper print (the bust below) as had only recently heard about the technology. The Mcor IRIS 3D paper printer uses copy paper as the medium printed on the cut edges. You get a paper thickness resolution contour model with reasonable colour reproduction.
Some bloggers, and Lynn Allen, had fun on the meeting table swing!
Pier 9, evidence that Autodesk is far more than just a software company?
Autodesk has always had a relationship with the industries that use its products. Pier 9 shows they are looking to enable industry professionals, artists and the rapidly growing maker movement take new processes, new technologies and combine them in new ways.
Some projects investigating mixtures of biotech, engineering and new manufacturing technologies (also showcased in the nearby Autodesk Gallery) were fascinating. Imagine growing a building, self assembling furniture or flying in aircraft printed, even grown, running on fuel harvested from bacteria…
Beyond Manufacturing, it’s happening in AEC too.
While the Pier 9 focus seems to be ‘making’, a move mid last year indicated Autodesk are taking a similar approach for AEC. They acquired David Benjamin’s Design Studio | The Living. It will concentrate on research and development projects in the fields of architecture, art, industrial design, aerospace, computer science, engineering, manufacturing and synthetic biology.
Another sign that Autodesk is rapidly evolving far beyond the traditional software business model?
I did have some warning, seen but not used the beta, and like the look of the new simpler rendering, enhanced point cloud features and BIM coordination using Navisworks linking or BIM 360 Glue integration.
* My travels and workflow around projects delayed it rather than any technical or product concerns!
It was an early start for a call to learn about some big changes to Autodesk software purchases from 1 February 2016 onwards.
New commercial seats of most stand-alone desktop software (not Design Suites) will only be available on ‘pay as you go’ Desktop Subscription, not as Perpetual Licenses or the current annual Maintenance Subscription.
Purchases before 1 Feb 2016 will continue to receive existing benefits:
Existing perpetual licenses will continue to work forever.
Existing Maintenance Subscriptions (annual updates & bundled services etc.) will be honoured for as long as the subscription payment is maintained.
If current Perpetual or Maintenance Subscription customers require additional seats after 1 Feb 2016 the new Desktop Subscription will apply.
This is a response to changes in the way people design and make products;
Projects using multiple applications, at multiple sites.
Changes in how people expect buy products and software: more durable, flexible, local and personalised to them.
Expectations products are connected, responsive and updated.
Flexible teams, project not company or task specific
What does this mean?
A move towards cloud based services for better software delivery.
Simplified deployment update process. Ongoing updates rather than annual releases through the Autodesk Application Manager and cloud.
More integration between products (enabled by cloud nature)
Better & new cloud services.
Full year notice
New multi-year subscriptions for desktop applications
No change to current Maintenance Subscriptions
New programs like floating licenses (not tied to user/hardware) without current network license overhead.
Details in the Autodesk news release and links below:
SAN RAFAEL, Calif.--(BUSINESS WIRE)--TodayAutodesk, Inc. (Nasdaq:ADSK) announced that new commercial seats of most standalone desktop software products will be available only by Desktop Subscription beginning February 1, 2016. Through these changes, Autodesk is continuing its transition to subscription-based offerings for its products, which provide customers a simplified product management and deployment experience, and makes it easier to introduce new tools and technology into the workflow with lower upfront cost and the ability to pay as you go.
"How the world is designed and made is changing, and how software is delivered is changing as well. The companies that embrace these changes will lead their industries toward a more nimble, connected and richer future,” said Andrew Anagnost, Autodesk senior vice president of Industry Strategy & Marketing. "Our customers have long asked for greater flexibility and more value from their software investments. The shift to subscription allows Autodesk to deliver both, as well as an improved user experience and easier access to a broader portfolio of technology.”
Autodesk Desktop Subscription offers a simplified installation, management and upgrade experience, flexible payment terms, and broader access rights across multiple devices. Autodesk plans to continually innovate and improve Desktop Subscription products to more tightly integrate them with Autodesk cloud services and reduce file compatibility issues.
Autodesk customers who have purchased perpetual licenses prior to February 1, 2016 will be able to continue to use those licenses, and customers on Maintenance Subscription will continue to receive corresponding benefits for as long as their subscription remains active. Autodesk will also continue to offer Cloud Services Subscriptions.
“With today’s announcement, we are giving our customers a full year to plan for these changes, and will continue to be transparent about our plans,” continued Anagnost. “Autodesk will be working closely with our customers and partners to ease the impact of these changes, and we are committed to making the transition as smooth as possible.”